Privacy Policy

Last updated: July 3, 2026

This Privacy Policy describes how Cignevo ("we", "us", or "our") collects, uses, and shares information when you visit www.cignevo.com (the "Site") or use our AI receptionist services (the "Services").

Information we collect

Information you give us. When you submit a form on the Site, we collect the information you provide, such as your name, business name, email address, phone number, and any message you include.

Call data. When you use our Services, calls answered by your AI receptionist may be recorded and transcribed to provide lead summaries, quality assurance, and service improvement. It is your responsibility as the business owner to comply with call-recording notification laws applicable in your state.

Usage data. Like most websites, we may collect standard technical information such as IP address, browser type, pages visited, and referring URLs, including through cookies and similar technologies.

Advertising pixels. We may use advertising and analytics tools such as the Meta Pixel to measure the effectiveness of our advertising. These tools may collect information about your visit through cookies and similar technologies. You can control cookies through your browser settings and opt out of personalized advertising through your ad platform settings.

How we use information

We use the information we collect to respond to your inquiries, provide and improve the Services, send you service-related communications, measure and improve our marketing, and comply with legal obligations. We do not sell your personal information.

How we share information

We share information only with service providers who help us operate the Site and Services (such as hosting, telephony, form processing, and analytics providers), when required by law, or in connection with a business transfer. Service providers are only permitted to use your information to provide services to us.

Data retention

We retain personal information for as long as needed to provide the Services and for legitimate business purposes, then delete or anonymize it. Call recordings and transcripts are retained according to your service configuration.

Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at hello@cignevo.com. We will respond within the timeframes required by applicable law.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

The Site and Services are intended for business use and are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a revised "Last updated" date.

Contact us

Questions about this policy? Email us at hello@cignevo.com.